The tour package was excellent in all aspects - right from receiving us at Kuala Lumpur and the drop-off at Bangkok airport.
The coordination and timings were perfect and well organized. Although, we went to so many places and had not seen any faces, but we were not disappointed because there was always someone with a instruction or guidance including all necessary tickets booked in advance and carefully sealed and delivered in an envelope at each location.
It was very impressive and my entire family enjoyed the tour.
The guide in Bangkok, Mr Pik in particular was excellent. We learnt a lot about Bangkok and its history from him and other general things.
A few things of note which we feel can further enhance your already good services.
Few more sight seeing places could have been included in the package - agree the time was short but maybe you can give it a thought - like the Birds park in KL and Sunway Lagoon in Singapore etc.
A good guide to explain about the locations and their culture and some interesting facts - like Mr Pik in Bangkok was excellent.
Overall, the tour was excellent including the travel arrangements, places of visit, accommodation at hotels including breakfast, location of hotels, pick up and drop off points and timings, the focal points and the drivers in all locations who were very courteous and cooperative etc.
Once again, on behalf of my family and myself, we like to thank you for the wonderful arrangements and look forward to future tours with your company.
Thanks to you too Beena for being a wonderful coordinator and ensuring all arrangements were made perfect during our stay and even the transactions and correspondences we had prior to embarking on the trip. You have been most helpful. Keep it up!
- Asgar A. Khan,Qatar
Recently I had approached UAE Exchange-Nagercoil Branch, Tamil Nadu, for an attestation service of my MBA certificate, which generally takes almost 15+days, but considering the urgency the Branch managed to get it done within 10days and was really helpful in the situation.Please consider this as a token of appreciation for the excellent service provided by the Branch, especially Manager-Mr.Vignesh and Executive Ms. Dimala, who stood by the value statement ‘TO DELIVER MORE THAN THE PROMISE’…kudos"
- M.Sasi Kumar (Manager) Trade Services, Abu Dhabi,,Abu Dhabi
I with my family toured Malaysia on 27 Dec 2010, under UAE Exchange tour package which includes air fare, transportation, from airport to hotel, hotel arrangement and sightseeing. We were very much satisfied by their service at Malaysia. I have already passed the message to my colleagues in SBT. Looking forward to see you again"
- Ragunath VG (Branch Manager SBT),Malappuram
I was badly in need of money and tried for loan from bank but it was of no use after waiting for one hour. Suddenly I remembered your branch... I was astonished by the care your gold loan staff gave and got best service in quick time with high per gram rate. I will tell my friends and refer them to your branch"
- Medisetti Ramachandra Rao,Rajamundry
I frequently come down to India once in 6 months. Every Time I visit India, I definitely visit UAE Exchange in Warangal because that is the trust I have on your staff. I get a better exchange rate here in your office and also refer many of many friends to you"
- Sampath Kumar,Warangal
Service I got from branch staff was awesome. Customer satisfaction with a blend of etiquette was good. I got to transact Euro at a competitive rate. The clean office environment was admirable. Keep it up. I will like to do more transaction in future also"
- Ateeque Ahmed,Varanasi
I am Anil Wasom working with MTNL CGO complex. My son is going to UK for studies. I purchased GBP from your branch by getting reference from an educational consultant. I am very happy to have done transaction with your company. Rates are very good and the staffs were co-operative."
- Anil Wasom,Gole Market.
The service is simply fabulous; I don.t have to do anything apart from doing the RTGS. The staff takes care of the rest of things. I was referred by my brother in law as he was very much satisfied with the services and the quality of service delivery is great. Keep it up UAE team"
- Hakim Shufa,Srinagar
Very pleasing reception, cool headed and patient explanation by your branch staff. They were ready to help the customer in th e best possible way. Happiness is not in the success but success depend on the happiness of customer "
- EG Timothy,Lucknow